Customer service is important to us. We want your experience to be fast, friendly and most importantly secure. Our ecommerce engine is operated by Watermelon Red ABN 50 039 808 617

Pricing Policy

Watermelon Red pricing information is carefully monitored by our staff to provide our customers with the latest prices. All of our prices are in Australian dollars (AUD) and include GST (Goods and Services Tax) as of 1st July 2000. Product prices are regularly updated.

Payment policies:

All major credit cards are accepted. Processing is done via a merchant terminal. Watermelon Red will call if the initial charge to your card is declined. We will collect new details and if the card is declined again we will cancel the order. Payment by cheque or direct deposit will not be allowed unless by prior arrangement. Service for cheque paying customers will only be activated after your cheque clears bank processing.

When paying by credit card, the client agrees that Watermelon Red automatically charge their credit card at the time of receiving the order. Your order will be cancelled if there is three unsuccessful attempts to charge the card.